After placing your order you will receive a second confirmation with your tracking by the end of the following business day. This will include your tracking number and carrier to track the status of your shipment. If you have set up an account with
All of our orders placed online ship out automatically from an offsite warehouse and be shipped directly to you. If you prefer to pick up your order at our showroom in National City, we ask that you make your purchase directly from our Retail Outlet
Your shipments will vary depending on the items ordered. Hard Boards: Shipped through Maersk Freight. Typically take 7-15 business days for delivery. Maersk Freight will reach out to you before delivery to set up a delivery appointment, signature
After placing your order you will receive a second confirmation with your tracking by the end of the following business day. This will include your tracking number and carrier to track the status of your shipment. You can also visit our tracking page
For all of our items a standard street address is required. This means it must be a physical street address within the contiguous United States. However, if you are out of the region many of our customers set up their orders to ship to a freight forw
ISLE ships direct to the lower 48 United States and does not offer international shipping. However, you are able to have your orders shipped to a freight forwarder to care of the extended shipping needed for delivery. Click Here to access our Canadia
We offer standard shipping (5-7 business days) on all orders, with rates varying based on the product. Expedited 2-3 business day shipping is also available for inflatables and accessories, which you can select at checkout. Please note that expedited
We ship all orders on the same or the next business day from the date purchased. Delivery times differ due to the construction of boards and the location of delivery. All shipping times are estimated below: Hard boards: 7-15 business days for deliv
Route shipping protection is a third party insurance company that we use to offer coverage on any items that are lost, stolen, or damaged in transit. The Route cost is calculated as a percentage of your total, this will be automatically added to you
If your order has been marked as delivered but you do not see it. Please first wait until the end of the business day ensure this was not just prematurely marked as delivered by the shipper before it was physically dropped off. If the order is stil
If your order arrives damaged do not worry, we will be able to assist you. Please first inspect your item to identify all points of damage, if the box is damaged open it up and inspect the contents inside. Take photos of the damage. If you have pu
After you have placed your order you will receive an order confirmation within the hour, if you do not receive it please first check your spam or junk folder to make sure it did not filter here by accident. If you still cannot locate it, please conta