We do not offer board exchanges. If you would like to return your board within 60 days of your original purchase, we are happy to do this for you. Please fill out the 60 Day Return Form, once your item is returned you will receive a refund less a 20%
All products are covered by our 60-Day Guarantee — you have 60 days from the date of your purchase to try out your items. If you are unsatisfied for any reason, you may return and be refunded for your items, minus a 20% restocking fee per item. To f
If your paddle board is damaged in shipping, do not worry, we will make sure to take care of this for you right away. Please take a photo of the damage to the box and the damage to the board. If you have purchased Route shipping protection you can fi
Once your return is approved we will issue you a prepaid return label to use to send this back. As soon as the return item has been shipped back we can issue a refund back to your original form of payment. Please note this refund may take 2-3 busin
If you purchased your item using one of our financing options your refund will be issued as a credit for any amount that has been paid then the future payments will be cancelled. If any funds are returned this will go back to your original form of p
In order to process any return you need to issue a return on gift you will need to confirm the original order number or name so we can locate the order. Your return can refunded in the form of store credit for you to use as you wish or a refund to t
Our Gift Card sales are final. These orders cannot be returned once purchased.
Every ISLE product is covered by a 2-year warranty against defects in workmanship and materials within this period. At our sole discretion, we reserve the right to either have the defective part or product professionally repaired or replaced with an